Worst uhaul service in the area... good way to waste an hour as they learn to work a computer and search for vehicles on foot... report if the gas tank isn't over the reported amount. Avoid at all costs.
Overall this was the worst experience I've ever had at U-Haul.
This was the only store in the tri-state that was able to help and fix the problem that the Ft.Thomas store created by cancelling my reservation 1 he B4 pick up. Thank you the Union terminal store for great service and friendly staff. I recommend This store Union terminal store. Please don't go to Ft.Thomas KY store as they do not care about the customer at all.
Made a reservation and no truck was available when I arrived. Staff was unprofessional. Multiple customers were on calls with the customer service number in the lobby when I showed up.
I'd recommend scheduling with another location. Don't rent from here.
The guy at the register couldn't perform basic functions on the keyboard such as placing my name in the system. He also wasn't familiar with the system. The guy next to him was on the phone with someone else speaking about their personal life. Then I was forced to find the truck on my own.
Went to rent a truck today was out with in 5 minutes,the person who helped me was Harry super friendly and efficient,this is now my place to go when in the Cincinnati area. Harry you rock Sr
Once I went to return the truck, I got there about 2 mins before closing time, I was being yelled at saying "It's closing time!" I looked at him confused and continued to walk into the store. The older guy at the register was counting the money and told me he could try to go back into the system but it would be hard because he was counting the money. The guy that was outside came back into the store yelling "we closed, we closed!" My sister asked him why was the door open if they're closed and he responded "I'm detailing and we closed."
U Haul Moving Storage At Downtown Museum Center is a US Moving Company based in Cincinnati, Ohio. U Haul Moving Storage At Downtown Museum Center is located at 2001 Dalton Ave, Cincinnati, OH 45214, USA.
Please contact with U Haul Moving Storage At Downtown Museum Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find U Haul Moving Storage At Downtown Museum Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Moving Company in Cincinnati