When i scheduled the move I ask if they could move a 600 lb safe. They said that they could do it. When the crew arrive they said they could only move a 300 lb. safe, and that is what their paper work said they were moving. The main reason I agreed to you this company is because they said they could move it. Now I'm stuck with an additional cost to move the safe. The moving crew was great. I haven't heard anything from the management about this wasn't offered a discount. I will never use them again or will I recommend this company.
The whole team was very professional helpful and great to work with from the sales person to the moving staff. I must say the moving staff were the most hard-working people I've seen in a long time!
Professional and courteous customer service and moving staff. They helped us move several heavy pieces of furniture out of our house and an additional piece was moved up to the second floor. One large media cabinet was delivered to my niece across town. The pricing was very reasonable and there were no surprises on time it took to complete the move. Highly recommend!
Moving with All My Sons Moving & Storage was a horrible experience. The quote on the phone was not correct. I was charged for moving materials that I was told would not be an additional cost. The movers took too long to move out of my house and when I discussed it with the Lead Mover, he apologized first, then when nothing changed, I told him I was unhappy and I called the Manager Greg Buchanan. I was treated very badly as if I didn't know anything. The movers were going down the stairs not carrying things. I was told bedframes would be taken apart when I got my original quote, but they could not take apart my simple bedframe from Ikea. They damaged walls and my furniture. When it came time to move into my new house a week later, I was charged double what I was supposed to be charged. I had glass shelves from cabinets shattered and furniture scratched and gauged. They left broken glass in the street by my driveway from the glass they broke from my furniture. They told me my property would be left in the truck during the week until move in day, then they charged me an additional 4 hours of moving time because they said they had to reload the truck. When I called Greg to asked what was going on, again he was zero help. I have filed a damage claim and heard nothing. I was not sent an email receipt for the move. I called Greg and he sent my a general list but I asked for detailed receipts of everything as I should have received. He did not respond for 4 days until I called two days in a row. The move ended costing me over $2,900 and I was told it would be less than $1,500. I have moved on average every three to four years so I am not new to the process. What this company did was horrible and they won't even take care of the damages much less return some of the money they cheated my out of through their deceit. I hated giving them one star. They should be investigated for what they do. HORIBBLE experience and extremely rude management.
Irreplaceable family items, lost. Artwork they charged me extra to properly handle, damaged. Furniture beat up and countless other items missing. Communication over issues, nonexistent. Simply put if you have anything in your home that you care for then DO NOT CALL THESE PEOPLE. They will flat out steal your property!
All My Sons Moving Storage is a US Moving Company based in Cincinnati, Ohio. All My Sons Moving Storage is located at 3010 Harris Ave, Cincinnati, OH 45212, USA.
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