I asked a friend to recommend a great local jeweler, and I was very impressed! Personable staff, and phenomenal service! They definitely went above and beyond my expectations.
Great selection and service.
They have made six rings for me. I love the rings, the staff attention and care. When something goes awry they are there to take care of my concerns and my jewelry. I would not go to a big box, or chain jewelry store. I learned that expensive lesson 30 years ago. Family owned, family cares.
Purchase a ring from Scott Kay . Expensive . The older attractive Lady insisted I should have it sized. I did not want to because it was platium . My husband thought she should know. I ask if the had lazer r/t that should be what I read to cut platium. She said " of course we do" we have been doing this for years. So ring came back so beautiful . 2 weeks the rings shin that they placed after repair wore off. A section was discolored . So I sent then pictures . They said they would send it but I would have to pay everything . Scott Kay repaired , cut the piece out , said it was a different type of metal that was why it was discolored . Know the ring slightly narrow on one side . I am guessing by stretching the ring back to size with its original platium. Know my small diamond fell out. Scott Kay did not charge . Guess they did not want to get in the middle. I been sick for a while and had no fight or legal funding . What should have been done was the ring should have been set out. There was a review from a guy who took his girlfriend ring there to have it sized . Antique . It was broke when he pick it up. Well I read that after the fact. Then I found out later original owners sold to family . Not by fare the same. Use to be the best . I though. You don,t want a lemon ring. The pice the cut out was larger then needed. Not sure why? When I wrote to them and showed them pictures the other women wrote that me as if I was harassing them . Even though the original one said I have to pay for all. I keep all my letters .
Amazing experience and 2 years later they are still helpful and still remember me.
Wm Effler Jewelers is a US Jewelry Store based in Cincinnati, Ohio. Wm Effler Jewelers is located at 2692 Madison Rd, Cincinnati, OH 45208, USA.
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