We bought a guinea pig from here and after the first day at home we noticed he was getting watery eyes and crusting around his eye lid. When we washed his eyes it looked like he had conjunctivitis. We called Pet Valu back to see if we could bring him in to see their vet and get eye drops for him. They said that our only option was to bring him back for a refund, because they didn't have any resources like that. Everyone was nice but for a pet store to not offer and care for the pets they sell is incredibly disappointing. We already brought our guinea pig home and named him Ollie. He is already a part of the family. We will be going to pet smart for future purchases as they offer to even pay for vet services.
So friendly. Great with answering questions about products and pets up for adoption. I'm adopting a cat today. They are pre vaccinated and spayed/neutered. They have a sale for 10$ adoption fee. And you cant miss that deal
Everything is overpriced. Staff isn't very knowledgeable.
A decent place to buy dog food maybe a fish or two every now and then.
Good service. Nice place
Pet Valu is a US Pet Store based in Cincinnati, Ohio. Pet Valu is located at 9116 Union Cemetery Rd, Cincinnati, OH 45249, USA.
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