They did a great job. I will go back for sure.
This is a fantastic place to get a manicure or pedicure or both. It is a beautiful salon that has a talented and friendly staff that work there. Every person I have known to come here has loved the experience and their finished products. I would highly suggest you come here if you need any of their services.
Nice building/environment but RUDE employees and horrible customer service.
I usually make appointments when I go to Deluxe Nails but they are amazing at squeezing in walk-ins if I decide I need my nails done last minute. They do an amazing job and I would recommend this salon to any of my friends!
Just moved to the area. I have been looking for a place to get my pedicures done. I don't expect a lot but a good foot scrub and a French pedicure. The first time I went (walk in) the place was not packed. The young woman behind the desk curtly informed me they prefer appointments...which is not a problem, but I didn't know and it was mid afternoon on a weekday. There were at least 4 employees sitting waiting for customers but whatever. The man who did my nails started giving me the most expensive pedicure without asking...after I told the grump at the desk that I just wanted the basic. Then proceded to cut my big toes so short one bled. Absolutely unacceptable. No apology. When I was checking out(with the owner) and found out he gave me the one with all of the bells and whistles....I explained what had asked for and showed him how my toe was bleeding. The owner called over the guy and asked him what happened...they proceeded to move from english to another language, said a few things, then told me that he said I had cut it too short myself!? Are you kidding me?! I begrudgingly paid and left. The second time I made an appointment the woman once again tried to keep selling me add ons...this got really old. Then I proceeded to get the worst french pedicure I've ever had. So disappointing...I wanted to like this place. Next time I went right down the street to Camargo Nails. Best expierence with super nice people! I'm not sure who the people who work here think they are but they couldn't be ruder. They are way mire concerned about churning numbers through then they are about customer service.
I've been a handful of times and had varying levels of service from excellent, prompt and great job on my nails to slow (waited 30mins despite having made an appt) and rough job by the attendant (nipping with the scissors). I'd say batting 50/50. The new location is bright and beautiful. They do have sufficient staff on-hand and are happy for walk-ins.
Deluxe Nails Spa is a US Hair Care Studio based in Cincinnati, Ohio. Deluxe Nails Spa is located at 7835 Camargo Rd, Cincinnati, OH 45243, USA.
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