Thank you to the staff at pet wants! Their customer service is incredible. We opened a 55lb bag of chicken and brown rice before we realized what it was (or dog is allergic) and they were able to exchange the whole bag for us. We truly appreciate it, especially since we know they can't sell that food once it's been opened.
If you love your furry little family members this is a store you'll have to visit regularly. They gave me a free sample of their all natural dog food that they make in the store which my dog loved. They will even deliver it to you for free. My dog loves their duck feet (gross looking) but it's a really good protein rich treat for them. Their prices are actually cheaper than your petco or Petsmart's. The bully sticks are $6 for the big ones and the small ones are $2. I think I saw the big one for about $14 at Petsmart. I really appreciate businesses like this.
I moved into the Mt. Auburn area in January of 2016. Since my mom had mentioned she knew one of the owners I thought I'd check it out. My dog has that houndy skin allergy issues all throughout the seasons and nothing was keeping it off. Vetting was getting to be a bit much. Overall his skin allergies would stress me out because I knew how uncomfortable he was. I thought maybe having locally made food will help. So because of Pet Wants food along with amazing tips from the staff, my dog hasn't had any issues in the past four months! So happy dog equals a happy mama!! I have been so impressed the the knowledge of the staff along with how pleasant they all are. I was even given samples to see which my dog preferred before purchasing anything. They do offer scheduled delivery in my zip code but I honestly love walking into the stores and talking with them. If you live in the area I HIGHLY recommend stopping in and seeing what they offer.
I have been feeding Pet Wants for a little over a year now and I am so happy with the product. Lately I know the Cincinnati location has been growing, and as a result they have had some computer issues. A couple of my orders were incorrect. I called, and the man who answered my call was extremely friendly and understanding. They fixed my order for the next day and credited my account for the price difference. A company that handles mistakes well will ALWAYS stand out to me. Great job Pet Wants!
Staff is informative and helpful. Prices are reasonable as well! My dogs love the food and it's great that they have a variety of selections besides just one type of dog food. Treats and gear for pups and cats.
Pet Wants At Findlay Market is a US Store based in Cincinnati, Ohio. Pet Wants At Findlay Market is located at 1813 Pleasant St, Cincinnati, OH 45202, USA.
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