When I tell you that I had the worst customer service experience here, I am not exaggerating. My dad and I were trying to order food at the diner for about 20 minutes and we were not even acknowledged by the staff. We were in the middle of a game too, so we were switching off between who waited in line to order for the food. There wasn't even a line! We were the only two standing in line. One guy looked at us and asked if we were ordering about ten minutes in and we said yes we need to order. He said okay then literally walked out of the diner. The other girl in there didn't even say anything to us. Our whole group went through our lineup 5 times before the lady said that she's closing the diner. Absolutely horrible customer service to not be acknowledged at all by the staff there when we were the only customers trying to order. I wish I could rate this 0 stars. Get better staff and train them on how to deliver quality customer service!!!
For those of you searching for this place and wondering why your GPS is sending you to a bowling alley, it's because the diner is INSIDE of Madison Bowl.
The feeling is nostalgic and it feels like jumping in a time machine back to a simpler time called the 80's. And the pricing is equally as old school great value for the quality. Don't get me wrong - it IS a diner, but I love the food here!
I got a deliciously juicy bacon double cheeseburger with cheese fries. The burger was a 9/10, the fries a 4/10.
Larry cool...but every female worker at this place seem like they have a damn attitude i mean got damn if u dont like the job quit got damn it
Always pleased when I visit the diner
Very cozy diner (limited seating), however prices, service, quantity and quality of the food served is great!
Madison Diner is a US Restaurant based in Cincinnati, Ohio. Madison Diner is located at 4761 Madison Rd, Cincinnati, OH 45227, USA.
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