Club next door very loud on weekends and the club people park in the lot so trouble finding a space. They don't clean the rooms it's your job to do so and alot of times there will be no one in the office. Plus side nice laundry room and rooms are nice full size fridge stove.
**The refund ended up going though and we didn't have to dispute it. It did take a few days, though.**
The faculty is more pleasant than most other places. The room is what you make it. If it is dirty, it's because you are a slob. Pet friendly definitely is a bonus . Clean towels and bedding are usually available during normal hours. Close to 75 and 275...
Nope. Just nope. Should be torn down and completely redone. Absolutely no amenities for extended stay guests. I asked housekeeping for a roll of toilet paper and was told I would have to go to front desk and ask because was not my scheduled cleaning day. I stayed there a few weeks and housekeeping never came on scheduled days. They came only when I complained at front desk. You can find much cheaper and cleaner hotels in area. In fact if you slept on the bare ground it would be cleaner than this place. When you check in you are not given info on any of their policies. No kitchen utensils are furnished either. When I went to swap out towels I was given 1 bath towel a few washcloths and e bath mats for 3 people. I could go on and on and on.........
The only reason your getting 2 stars is due to the sweet young lady at the front desk who refunded the balance of our money for the remaining days we didn't stsy. Tell all later.....
This place also goes by Crossland- Beware!!
We checked in and went up to our room. Seemed like very nice accommodations for the price, so went to start bringing luggage inside. Wasn't in the room 3 minutes before my ankles were covered in fleas. Went right to the front desk and asked nicely for our money back while we put one of the fleas on the counter. The front desk lady quickly offered us our money back and gave us a receipt. She didn't appear to be surprised. That was on Monday evening. It's now Wednesday morning and my account has been charged without a pending refund. Will now have to dispute the charges or call them again to try and get our refund.
Extended Stay America Cincinnati Sharonville is a US Lodging based in Cincinnati, Ohio. Extended Stay America Cincinnati Sharonville is located at 11457 Chester Rd, Cincinnati, OH 45246, USA.
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