Massive incompetence - they constantly fail to follow simple instructions. I ask for my shirts to be folded and boxed. They have noted this instruction countless times, yet they only do it about 50% of the time, forcing me to come back after they've finally re-done the order. I ask for no clips on the pants - they keep putting them on. It appears they can't keep employees for very long, as there always seems to be new people there. Here's a tip: you're charging your customers a fortune for the service, how about paying the employees more so they'll stick around and become competent at what they do.
UPDATE: they didn't charge me since they were at fault, but I'm not sure I'm going back.
Got my shirts back with spots still on them. Pants had creases irones in (not on purpose). Will not be returning.
Dropped off one comforter on a Sunday afternoon and it was supposed to be ready for pickup on Wednesday at 5pm. I arrived at 630 and was told it wasn't ready. They apologized but could not tell me when it was put in, when it would be done. I asked to have it delivered, unfortunately she didn't know when the route would run, when the delivery driver would be in and if it could be delivered at all. They gave me a 25% discount on an already over-priced service at 30.00. I spent that in gas and time having to drive there twice. Finally, one I got it back, I highly doubt it was ever cleaned at all because it certainly doesn't smell clean. I will not return and will advise anyone else not to bother either. Poor service, uninformed staff.
$124.00 to have 8 suits dry clean that are brand new - We are in business to make money but my goodness just bend me over because that's what you just did
Didn't have my coat ready when promised. I'm not paying for it when they do decide to have it ready. I should've gone with an independent cleaner.
Tide Dry Cleaners is a US Laundry based in Cincinnati, Ohio. Tide Dry Cleaners is located at 8040 Beechmont Ave, Cincinnati, OH 45255, USA.
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