Wasted my time i came in for insomnia and anxiety and wasnt told that it would take 4 months to recieve the mental help i was asking for ...it seems like a place for people with control substance abuse and the phone person was rude when i told her i no longer wanted their services...wanted me to get on line with a councelor i didnt ask for just to tell her i dont wanna come ..im in between jobs and is awaiting help i really dont have time or money to come in for a treatment thats not helping me
horrible to their own clients. uneducated.
Its very hard to be perfect, I have had my fair share of problem's and issues but overall this is a good place. People fail to realize that there are more people that need help and assistance than themselves. Be patient and use your channel's if there is a problem they will do what they can to make sure that the problem is resolved. Your best bet is to stay with your case manager and alway's stay in contact with them they are your best tool for success. Cynthia Spencer I can say from personal interaction is an A++ Case Manager and is alway's looking out for my best interest. One last thing you have to put in your part too they can only give what you put into it. If you're not doing your part then kwiturbitchin and do your part. Thank you GCBHS for all that you have done, if you haven't yet make sure you check out the wellness center, it is the bomb!!
Been receiving services from this agency for over 6 years now and so far it's been one failure after another. I've had all I can take now it's time to complain to any watchdog agencies that will listen. I suggest you do not go to GCHB for anything serious cause they have no idea what to do. I could write a book about this place and in a way I have and intend to publish it in the new year...
I called to ask if they can provide a simple note stating the date I was there for open registration, the mental assessment and the appointment times. Apparently they felt offended that I am no longer interested in receiving counseling through them and wanted to include additional information on the note such as my following appointment date which I did not attend and when I am being discharged. Which I honestly don't care about. But that information is MY PERSONAL BUSINESS. All I needed was my last appointment date. It was back in July we're in August. IM CLEARLY NOT INTERESTED in continuing services with them. WHICH I HAVE EVERY RIGHT not to. It is MY CHOICE! I spoke with the supervisor Genie in the Amelia office and she preceded to tell me it is out of her jurisdiction to provide the date and times I was there. LIE! She even continued to LIE and state that she could not see that information. EVEN THOUGH HER EMPLOYEE HAD ALREADY TOLD ME SPECIFICALLY. Thatbit was the 17th of July. Clearly she chose to blatantly LIE! Both Genie and her employee Amy showed a lack of professionalism and EXTREMELY poor customer service. Genie began repeatedly asking me what all I needed this documentation for WHICH IS NONE OF HER BUSINESS!! When I did not provide Genie all of the details for which I needed this documentation she then began refusing to assist me. She began stating company policies that clearly aren't true because she stated she didn't even know where to find these policies. When I asked where can I find these policies she goes on to state that they were not accessible to patients OR HER. There is not a facility ANYWHERE that are not able to access aparent "company policy" to reflect back on to back their statements. She just felt offended that my business is my business and it has NOTHING to do with her. ABSOLUTELY NOTHING. She decides to hang up on me as I state that providing me this information does not impact her positively nor negatively! It's aparent that she just wanted to be an ass because she's miserable. Maybe she needs to seek counseling. Because something is CLEARLY wrong with someone that becomes irate and condescending and who lies over a VERY SIMPLE DOCTORS NOTE! I was provided one when I left. I just misplaced it. I had to call back and Amy answered When I asked for corporate number and Genie's supervisor. Amy became irate, disrespectful and condescending and precedes to hang up on me. THIS COMPANY IS ABSURD! I HIGHLY RECOMMEND NOT INVOLVING YOURSELF WITH THIS PRACTICE! Save yourself the headache. THEY NEED TO BE FIRED AND SHUT DOWN IMMEDIATELY!
Greater Cincinnati Behavioral Health Services Gcb is a US Doctor based in Cincinnati, Ohio. Greater Cincinnati Behavioral Health Services Gcb is located at 1501 Madison Rd, Cincinnati, OH 45206, USA.
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