So let me first start off by saying my wife and I are escape room artists. We've escaped 24 rooms with others as well as on our own and never have lost. We entered the Mystery Mansion today with three people we didn't know, one of whom proclaimed that she was drunk from drink too much sangria. The smell of alcohol was seeping from her pores as we attempted to escape the room with her and the other two people. Her belligerent yelling was obnoxious and truly ruined our experience. It was my understanding that if a person was inebriated, they would not be allowed to enter the room. The actions of this person not only prevented us from focusing but she was drunk, trying to force things, wouldn't listen to anyone, and would not allow anyone to take part in particular puzzles. I am not expecting any form of compensation as we are not locals (any longer) and wouldn't be able to use it anyway. I am simply posting my review that our experience was very disappointing. Please keep in mind, our feelings in no way reflect the game masters, the game itself, or anything to do with the company. But I'd suggest ensuring people aren't drunk before allowing them to enter a room. Both for the protection of your property and the overall experience of your guests who truly are looking to have a good time.
Great experience. Had a great time, the mystery mansion really makes you work those brain cells! Would definitely recommend this game and would do it again!
My family comes here every year around Christmas to breakout and we always have a great time. I have also gone for work and a retreat. I have never been disappointed and the staff has always been very friendly. It is a great place to go. People from 12-50+ have really enjoyed it and all participated.
Went with the family tonight and had a good experience until one of the locks was already unlocked (maybe from a previous breakout) leading to us skipping four or five exciting clues. This led to a very anticlimactic finish with twenty minutes still left on the clock. The lady was very nice and showed us all of the clues we didn't get to attempt because of this error by the staff. It was still fun but wish we could have experienced the whole entirety of the breakout room.
Game masters were helpful when needed which made the experience better. It was so fun that we ended up going back the next day to play a different room! We plan to make this happen at least once a month.
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