Worst bowling experience I've EVER had. We had to be switched lanes twice and they still cut ours lanes off at the same time as if we didn't have to wait forever to get changed, not to mention how long we were vigilant bowl because the lane was broken! The lady running this place is the last lesson on earth that should be. She just had a nasty demeanour. Despite how horrible the lanes were and the customer service....the ABSOLUTE WORST PART was how this manager was treating an employee. I believe he had maybe some sort of handicap. And because he wasn't Johnny on the spot....she HUMILIATED him. I have never been so disgusted by someone. She screamed at him in front of us and everyone else. When he couldn't get our land working for like the 3rd time it messed up (as if that was his fault anyway), she brought her nastiness out from around the counter(God forbid I'm sure), she really let him have it. And this poor guy, all he could do was apologize to us over and over and over, which infuriated me even more. HE DID NOTHING WRONG! He, nor does anyone deserve to be treated that way. Everything I've ever been taught about business, manager, customer service FAILED MISERABLY that night. And the fact that I spent $70 to half way bowl there was a joke as well. I truly hope that poor man is not still there. Needless to say, my g family and I will NEVER RETURN to this location. If you are iffy about going her bc it's convenient....DON'T! Drive the extra few miles somewhere else.
This place and everything in it is decades overdue for major renovations. The attitudes I've experienced from employees is anything but welcoming. This place is in such disrepair they should be glad to have any business they can get but they don't seem to care. I would never go to this place by choice when there's several other places close by.
It’s a pretty old fashioned bowling alley. I’m not sure whether they don’t do renovations to keep that cool 90’s atmosphere or they are too cheap to make said renovations. It’s a decent place to bowl, but I would elect to go here as my first choice. Food is pretty subpar, as is the drink selection, though the latter has improved dramatically in the past couple years.
I had a fun here. The place could use some renovations, but they have good drinks and the food is decent too
Great time with family but the sound system didn't work until we were leaving and we enquired about it upon arriving.
Brentwood Bowl is a US Bowling Alley based in Cincinnati, Ohio. Brentwood Bowl is located at 9176 Winton Rd, Cincinnati, OH 45231, USA.
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